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FAQ - Ordering & payment
 


What do I need to prepare before placing an order?
For customers from overseas, simply prepare a valid credit card, find out about your country tax rate, shipping fee and complete your delivery details. For customers from Singapore, simply prepare a valid credit card, cheque or cash. Plus complete your delivery details.

What are the processes of making an order?
Oversea order
1)Click the PROCEED TO ORDER button (click here to see)
2)Choose your country zone carefully to define your shipping rate.
3)Select the Quantity you would like to order.
4)Make the payment via Paypal and provide your shipping and personal details.
5)Once we have received your order and payment, we will send you a comfirmation either through e-mail or SMS.
6)When the shipping is ready, we will send you another notification through e-mail or SMS.

Singapore order

For Credit Card payment
1)Click the PROCEED TO ORDER button (click here to see)
2) Choose the Singapore zone button
3) Select the Quantity you would like to order under the credit card payment section.
4) Make your payment via Paypal and provide your shipping and personal details
5) Once we have received your order or payment, we will call you to confirm the order and arrange for the delivery
For cash on cheque payment
1)Click the PROCEED TO ORDER button
2) Choose the Singapore zone button
3) Click the button inside the box of “No Credit Card ? ”
4) Select the quantity and provide your delivery and personal details.
5) Once your order is received, we will call you to arrange for a preferred delivery time-slot.

What are the methods of payment ?
For orders from overseas, customers can make payment either through credit card or PayPal. For orders from Singapore, customers can make payment either through credit card,PayPal, cash or cheque payment upon delivery.

MWSG

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